Academia customer service phone number is (800) 347-1392. This is a toll-free line for consumer inquiries and requests. Professional support agents are ready to assist you with accessing your account, address issues with payment and provide information on premium features. If you decide to contact the company by phone, please avoid calling on Wednesday as this is the busiest day of the week and it may take a while for your inquiry to be addressed.
Academia email address for customer service is support@academia.edu. Consumer inquiries can also be sent to hello@academia.edu. If you would like to share your experience with the company, drop a line at feedback@academia.edu.
If you have media inquiries, send them to press@academia.edu. The corporate emails for reaching out to the legal department are copyright@academia.edu and privacy@academia.edu.
Academia headquarters is based in San Francisco. If you want to contact the company offline, send your correspondence to the following Academia corporate address: 580 California Street No. 400, San Francisco, California 94104, United States. For faster assistance, connect with the company via phone or email.
Academia operates during usual business hours. The customer care team can be reached via phone, email, and website. Academia hours of operation may vary depending on the holiday season, so make sure to reach out to the company in advance to get updates about possible changes in the schedule.
Academia website allows customers to submit their inquiries via an online form. To fill out the form, scroll down the page and click the “Help Center” button. Then, follow the “Submit a Request” link in the upper right corner of the page. After you submit the message, one of the support agents will be in touch with you to assist.